PLUMBING WORLD GOES E-COMMERCE

By NZHJ June 19, 2018 Wet Areas

Plumbing World goes e-commerce with consumer-facing online offering.

Plumbing World customers can now buy online thanks to a new website that uses eStar's e-commerce platform.

The move is designed to complement the co-op’s 48-store network and "help it compete with larger big box retailers as well as emerging online-only players."

The new website will initially sell Plumbing World’s range of tapware and accessories.

Although fully transactional, the new website is also there to drive foot traffic into the store network.

Functionality includes the ability to book an in-store bathroom consultation and to gather product specifications.

And, as Plumbing World’s physical catalogue is now digital, customers can click through to view specific items and create a wish list.

Recommendations are available to help customers assemble matching or complementary products.

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